If you had to choose between two pilots—one was trained, the other not—which one would you choose? But what if there was no “up-front” cost for the untrained pilot? You still wouldn’t do it? Yet many business owners don’t recognize the importance of employee training.
Most managers wouldn’t hire unqualified employees. But so many of them do employ under-qualified workers. Sometimes employees become under-qualified due to changing technology or the development of new methods. Make no mistake, training does cost time and money. Are these your excuses not to train? “We are too busy to learn something new right now” or “We just don’t have the money to pay for training.”
Often, outside partners are needed to conduct the proper job training. There be missed production time and unbillable hours, in additional to other costs. Past training experiences may be another reason businesses neglect to train employees. Training may have been done poorly, or the topics weren’t relevant to the needs of the company. Employers become gun-shy, not wanting to risk the cost of failed training.
Be very certain that not training your employees comes at a higher cost, including injuries resulting from poorly prepared workers and risk of fines for non-compliance.
6 Realities that Emphasize the Importance of Training
1. Untrained Workers Are Inefficient
More time (and therefore money) and effort is spent when employees aren’t fully or properly trained to perform their tasks or to fulfill their responsibilities. It takes them longer to do the work.
2. Untrained Workers Have a Low Production ValueThe quality of their work is lower and of less value. The quality in performance is lower than it could (or should) be.
3. Lost Time/Money Due to Mistakes.
When untrained workers make mistakes, the time and materials used are lost. The work then must be done over, or worse still, the deficient product was delivered to the client.
4. Inadequate Training Means Lost Customers.
Untrained workers can cause many of the mistakes listed above, and those mistakes and inefficiencies can cause your business to lose customers. That is the worst possible scenario, but possible.
5. Increased Miscellaneous Expenses
These are more difficult to track or blame on untrained workers, but they exist. When workers are not trained to perform jobs with safety in mind, costly material mistakes may occur but more seriously, injuries can cause production shut-down, not to mention the physical and psychological pain to the worker, and those who saw an accident happen.
6. Untrained Workers are Unhappy Workers
Employees who feel inadequate, underappreciated or unsupported are unhappy. They aren’t satisfied in their work, leading them to underperform, make mistakes, and in general not care. That costs the business in lost time and money.
Weighing training programs and up-front cost of time and money, against the cost of poorly trained staff, shows the importance of training employees. A trained workforce means safer workers, improved production, fewer mistakes and a better working environment. An investment in your employees’ safety skills is an investment in your company. When everyone works safer, everyone benefits.